How to Return
Returning with Designer Brand is quick and easy. If you are not happy with your
Designer Brand purchase for any reason, we will be happy to accept a return.
- Free of charge
- 60 days return period from the order date
Make sure your return meets the following criteria:
- The outside label should not be broken or removed
- The item should not have been used or damaged
- Returns need to be returned with our return label
- Socks need to be in the original packaging
Please note that we cannot accept returns after the 60-day return period has expired. To be eligible for a return, your return must be registered within 60 days of the original purchase date.
How to make a return:
We do not accept exchanges at this time. Designer Brand reserves the right to refuse your refund if the items
are not returned in their original condition.
- Step 1:
1. Fill out the Designer Brand return form, included with your package. Make
sure to choose one of the return reasons. - Step 2:
. Fill out the number of items you want to return and the reason code (see below) for
each line. - Step 3:
Include the Designer Brand return form in your return package so we can process the return. - Step 4:
Place the return address label on top of the original shipping label. - Step 5:
Make sure the items being returned to Designer Brand are in good condition and securely
packed in the chosen packaging. If possible, use the original box.
Can´t find the return label?
If you have not received the return label, please contact our customersupport.
If you have any further questions or need additional assistance, please do not hesitate to contact us.
We are here to help.